Expert IT Support Engineers &
Strategic Consultants
Specialized support. Real infrastructure knowledge. At CitySource Solutions, our IT support engineers and consultants are hands-on experts—not generalists. We’re the team you call when your systems are slowing down, your staff is stuck, or your infrastructure is overdue for a real strategy. Whether it’s server tuning, system integrations, network optimization, or end-user support, we work at the ground level—identifying bottlenecks, improving reliability, and keeping your business systems clean, secure, and performing at their best.
Our Security Operations Center (SOC)
Cybersecurity can’t be left to chance or to software alone. Our Security Operations Center (SOC) is the nerve center of your digital protection: a real team of security analysts, engineers, and response specialists working 24/7 to defend your systems. We don’t just detect threats, we investigate them, act on them, and continuously adapt to keep your business secure. Whether you’re in the cloud, on-prem, or hybrid, our SOC delivers the visibility and rapid response your environment demands.
What Our IT Engineers Actually Do
We’re not “IT guys.” We’re infrastructure specialists, systems troubleshooters, and architecture-first problem solvers.
Here’s what our team delivers:
Network configuration and performance tuning — Clean up overloaded routers, remove latency issues, and streamline traffic flows across your offices or remote teams.
Workstation and endpoint standardization — Get every device secure, patched, and performing the same—no rogue software, no outdated setups.
Server performance analysis and tuning — Identify CPU, memory, and disk bottlenecks before they crash production systems.
Cloud migration support — Whether you’re moving from local servers or hybrid setups, we’ll prep, plan, and execute migrations without business disruption.
Secure user provisioning and access management — Tightly control who can access what, and make onboarding/offboarding clean and fast.
Tech debt audits and environment clean-up — We find the mess, remove the friction, and make everything leaner and easier to support.
We’re not here to “keep the lights on.” We’re here to make your IT environment faster, more stable, and easier to scale.
Local IT Support for NYC and Beyond
Our team is based in New York and supports businesses across the city and surrounding areas with:
On-site diagnostics and troubleshooting
Remote support for distributed teams
Hardware installations, network expansions, and secure setups
Fast incident response for outages, ransomware, or system failures
Day-to-day support that actually picks up the phone when you call
We work with your existing systems Microsoft 365, QuickBooks, cloud storage, legacy file servers, VoIP tools and integrate or improve them without breaking your workflows.
Local IT Support for NYC and Beyond
Our team is based in New York and supports businesses across the city and surrounding areas with:
On-site diagnostics and troubleshooting
Remote support for distributed teams
Hardware installations, network expansions, and secure setups
Fast incident response for outages, ransomware, or system failures
Day-to-day support that actually picks up the phone when you call
We work with your existing systems Microsoft 365, QuickBooks, cloud storage, legacy file servers, VoIP tools and integrate or improve them without breaking your workflows.
IT Consulting for Real Infrastructure Decisions
Your business doesn’t need a CIO to get CIO-level guidance.
Our consultants bring strategic thinking to technical decisions, without overcomplicating it.
We help you:
Plan office network expansions or wireless upgrades
Evaluate and select backup and disaster recovery systems
Replace outdated servers with cloud-first options
Build hardware refresh cycles to reduce support tickets
Navigate IT budgeting with vendor-agnostic recommendations
Audit licensing, compliance risks, and system redundancies
Everything we recommend is based on performance, practicality, and ROI not hype.
Why Our Engineers Get Called In When Others Can't Fix It
We know what to do when Active Directory breaks, VLANs get messy, or DNS issues knock out internal systems.
We speak the same language as your cloud, VoIP, and security providers—and can get everyone working together.
We document your entire environment so you’re not guessing when something goes wrong.
We resolve issues the first time, without passing the blame or bouncing tickets.
Why Our Engineers Get Called In When Others Can't Fix It
We know what to do when Active Directory breaks, VLANs get messy, or DNS issues knock out internal systems.
We speak the same language as your cloud, VoIP, and security providers—and can get everyone working together.
We document your entire environment so you’re not guessing when something goes wrong.
We resolve issues the first time, without passing the blame or bouncing tickets.
Let’s Clean Up Your Tech—and Make It Work Again
If your current IT is full of patchwork, delays, or mystery errors, let’s fix that. We’ll send in experienced engineers who know how to clean up, stabilize, and simplify your systems. No contracts until it makes sense. Let’s make IT one less thing you have to worry about.
